Bachelor And Master Students

isginf is the main responsible for the IT infrastructure at the Department of Computer Science. Our services for students include:

• Managing the student computer labs.
• Helping students regarding issues with the departmental IT infrastructure.

nethz Account

An nethz account is required to use the IT infrastructure (computers, network, mail, etc.) at ETH Zurich. Your login and the initial password for all nethz services is sent to you via postal mail after matriculation.

You can change your password at http://password.ethz.ch/ as described here. If you have lost or forgotten your password please come to our service desk in person to set a new password (bring your student ID with you for identification).

Computer Labs

The D-INFK has two public student computer labs available to all of its students:

• CAB H 56 (26 PCs)
• CAB H 57 (26 PCs)

Support and Service Desk

Please consult the help section on our website for help for the most common issues and requests.

If you have any question or issue regarding the IT infrastructure you can send us a mail to support@inf.ethz.ch, call us on +41 44 632 7210 (internal 27210) or come to our service desk in CAB E 61.1 during our opening hours (Monday to Friday, 9:30-11:30 and 13:30-16:30).

Additional Services

The IT Services of ETH Zurich provides additional services for the students:

• E-mail, blog and personal home page
• Network storage, used as home directory on student lab computers
• Wireless network
• VPN for secure access to the ETH network from outside
• Software available through Stud-IDES

You can find more information on the ITS student services list and in the nethz Pocket Guide.