Root Access

If requested we also provide administrative (root) access to your server if your ITC agrees. There are two different ways how isginf delegates administrative rights.

Restricted Administrative Rights via sudo

If you need only very restricted administrative rights we recommend to use sudo and specify exactly what you need to do. Use cases include:

• Restarting httpd, mysqld or other services.
• Rebooting or powering off the system.
• Killing processes.
• Manage user data ownership.

Duties

Depending on the administrative rights. For instance, if you get the right to restart a service you must make sure that it actually restarts.

Full Administrative Access via SSH

Key-based root login via SSH is recommended if restriction via sudo is too complex.

Requirements

You have to provide isginf with your SSH public key for which direct root login will be enabled. You should also be sufficiently proficient with the Linux operating system and the administrative tasks you intend to do.

Duties

Depending on the negotiated scope for the administrative rights. For instance, if you obtain the administrative rights to manage a particular service, then you are responsible to the entire service.

isginf may delegate the update process of a server to you if the update is difficult to organize and you have root access.

Abuse

Before the rights are granted, the scope for their use is negotiated with isginf. Users with administrative rights may use them for the designated purpose only.

Care must also be taken that users with administrative rights do not interfere with the automated management of the operating system done by isginf.