Our service desk office is locate in room CAB E 61.1
. Opening hours are Monday to Friday, 09:30-11:30 and 13:30-16:30.
Phone: +41 44 632 7210
All mail to firstname.lastname@example.org
goes to our online ticketing system
directly where it is handled by our service desk. If you walk into our offices or call us we typically will create a ticket on your behalf to record your request or issue.
When reporting a problem please be specific and include all relevant information and explain what exactly is not working and what you did so we can reproduce the problem.
Booked multimedia resources
as well as a small number of other lending items
can be obtained at our service desk. Please bring your student or staff ID along!
is open 24/7 for all ITCs
to pick up ordered items and select various common IT materials from our self service drawer cabinet.