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Service Desk

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Our service desk office is locate in room CAB E 61.1. Opening hours are Monday to Friday, 09:30-11:30 and 13:30-16:30.

Mail: support@inf.ethz.ch
Phone: +41 44 632 7210

Ticketing System

All mail to support@inf.ethz.ch goes to our online ticketing system directly where it is handled by our service desk. If you walk into our offices or call us we typically will create a ticket on your behalf to record your request or issue.

When reporting a problem please be specific and include all relevant information and explain what exactly is not working and what you did so we can reproduce the problem.

Lending Items

Booked multimedia resources as well as a small number of other lending items can be obtained at our service desk. Please bring your student or staff ID along!

Warehouse

Our warehouse is open 24/7 for all ITCs to pick up ordered items and select various common IT materials from our self service drawer cabinet.


 

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© 2013 ETH Zurich | Imprint | Disclaimer | 26 November 2012
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