In this section you can find common help and support information on our services and the IT infrastructure at Department of Computer Science (D-INFK). If you are new to the D-INFK you may also first want to read our getting started summaries.

Mail »»

Mail system, configure mail reader, spam filtering, mailing lists.

Web and Homepage »»

Personal homepage and websites.

User Account and Password »»

nethz services and user accounts, changing passwords.

Desktop and Mobile Computing »»

Problems with Linux and Windows on desktop and laptop computers.

Printing »»

Printing via print server and VPP, printer installation.

Storage »»

Data storage.

Version Control »»

Version control and project management tools.

Network »»

Wireless and wired network at ETH, public docking, VPN.

Remote Access »»

Remote access of resources at ETH Zurich via VPN, ssh, public hotspots, etc.

Purchasing and Repairs »»

How to purchase goods and get things repaired.

Student Labs »»

Public and private student labs.

Multimedia »»

Multimedia lending and availability in seminar rooms.

How to… »»

Various how to guides.

Guidelines and Processes »»

Guidelines and processes for isginf and usage of IT resources at ETH Zurich.