Administrative Assistants

isginf provides IT services and support to the research groups of the Department of Computer Science.

Your IT Coordinator will give you an introduction to the IT infrastructure used by your group.

Your IT Coordinator

Every research group has an IT Coordinator (ITC) who is the primary contact for IT related questions and issues for all members of the group and who is familiar with the groups particular IT infrastructure and the policies governing its usage.

Getting Help

Send us an email to, call us on +41 44 632 7210 (internal 27210) or come to our service desk in CAB E 48 during our opening hours (Monday to Friday, 9:30-11:30 and 13:30-16:30). In the help section on our website you can also find solutions to the common issues and various instructions. Mail to goes to our ticketing system and can also be viewed by your ITC.

nethz Account

A nethz account is required to use the IT infrastructure (computers, network, email, etc.) at ETH Zurich. Your login and the initial password for all nethz services is sent to you via postal mail after the employment process has completed.

Changing Your Passwords

You can change your passwords for all services of your nethz account at Login with your nethz login and your current password. Click on Passwort ändern in the top left to start the password change wizard.

If you have forgotten your password then please come to our service desk and bring your ETH card or another official identification document with you.

Getting Started

Here are a few things you want to do when you start at ETH:

Good to Know

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