service desk office is locate in room CAB E 48
All mail to email@example.com
goes to our online ticketing system
directly where it is handled by our service desk. For non-trivial issues we will also create a ticket for your when you come to our service desk in person or call.
When reporting a problem please be specific and include all relevant information and explain what exactly is not working and what you did so we can help you quicker.
Tickets will typically be answered within one working day, meaning you will receive an answer from us with information on how your request will be processed.
Booked multimedia resources
as well as a small number of other lending items
can be obtained at our service desk. Please have your ETH card with you
is open 24/7 for all ITCs
to pick up ordered items and select various common IT materials from our self service drawer cabinet.