Undergraduate Students

isginf is the main responsible for the IT infrastructure at the Department of Computer Science. Our services for the students of our department include:

ETH User Account

An ETH IAM user account is required to use the IT infrastructure (computers, network, email, etc.) at ETH Zurich. Your ETH user name and the initial password to log in to https://password.ethz.ch and set your passwords is sent to you via postal mail after matriculation.

Changing Your Passwords

You can change the passwords of your ETH user account at password.ethz.ch. Login with your ETH user name and your current ETH password for web applications. Then choose Change password under Self Service. The password change wizard will guide you through the process.

If you have forgotten your password then please come to our service desk and bring your ETH card or another official identification document with you.

Computer Labs

The Department of Computer Science has two public student computer labs available to all of its students:

Sometimes the computer labs are reserved for teaching purposes. You can see when a room is in use at https://bookings.inf.ethz.ch/ or on the electronic door signs in front of the rooms.

Other Workspaces

If you bring your own laptop or just need to do paper work, you can also go to one of the following places:

Getting Help

Send us an email to support@inf.ethz.ch, call us on +41 44 632 7210 (internal 27210) or come to our service desk in CAB E 48 during our opening hours (Monday to Friday, 9:30-11:30 and 13:30-16:30). In the help section on our website you can also find solutions to the common issues and various instructions.

Additional Services

The IT Services of ETH Zurich provides additional services for the students, a complete list can be found at the student portal.

Page URL: https://www.isg.inf.ethz.ch/bin/view/Main/InfoForUndergraduateStudents
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