Responsibilities
The matrix below lists the responsibilities of each staff member of isginf. M means main responsibility, B stands for backup.
Generall all users should contact our service desk instead of individual staff members.
Responsibility Matrix
| Dean | Matthias | Moritz | Andrei | Manuel | Thomas S. | Martin | Stefan | Marcel | Apprentice | |
|---|---|---|---|---|---|---|---|---|---|---|
| IT Support | ||||||||||
| ISGINF homepage | M | |||||||||
| OTRS | M | |||||||||
| Service desk | B | M | ||||||||
| Infrastructure | ||||||||||
| Student labs Windows | B | M | ||||||||
| Student labs Ubuntu | B | M | ||||||||
| Multimedia | M | B | ||||||||
| Server rooms | M | B | ||||||||
| Network | B | M | ||||||||
| Virtualization | M | B | ||||||||
| Services | ||||||||||
| B | M | |||||||||
| Web server | B (CS) | B | M | |||||||
| File services | M | B | ||||||||
| Account management | M | |||||||||
| Printing | B | M | B | |||||||
| Installation system | B | M | ||||||||
| Mailing Lists | M | B | ||||||||
| Version control (GIT) | M | B | ||||||||
| Version control (SVN) | B | M | ||||||||
| Monitoring | M | |||||||||
| ITS VMs | M | B | ||||||||
| iiTwiki | M | |||||||||
| Booking System | M | B | ||||||||
| Sharepoint | M | B | ||||||||
| Hardware | ||||||||||
| Purchase | B | M | ||||||||
| Repairs | B | M | ||||||||
| Warehouse | M | B | ||||||||
| Disposal | B | M | B | |||||||
| Inventory | B | M | ||||||||
| Lending | M | |||||||||
| Software and Operating Systems | ||||||||||
| Red Hat | M | B | M | B | ||||||
| Ubuntu/Debian | M | B | M | B | B | B | ||||
| macOS | M | B | ||||||||
| Windows | M | M | ||||||||
| Organization | ||||||||||
| Team leader | B | M | ||||||||
| Apprentice teacher | M | B | ||||||||